Social Media & Privacy Policy

Social Media Policy

The thoughts and opinions expressed on Lauterwood social media platforms, including (but not limited to) our website content and our Instagram represent the thoughts and opinions of the individual publishers and commentators and are not necessarily the views held by us.

We make every effort to monitor and respond to content and comments posted on our social media platforms during standard business hours, yet we can’t always respond promptly. If you have an urgent question or comment, or if there is an issue that needs resolving, please contact hello@lauterwood.com.au

Offensive or hurtful comments about our customers, staff members, workshop, suppliers, owners, content or the Lauterwood brand, which may include:

  • Inappropriate language (e.g. profanity, prejudicial comments about race, ethnicity or gender)

  • Attacks or defamatory statements (e.g. offensive comments or untrue statements) instead of disagreeing with the individual's post, opinion or comment

  • Inappropriate, unsuitable or promotional posts and comments (i.e. spam, promotions, groups, pages, websites, businesses or programs not associated with us)

  • By posting, commenting or submitting content to any of Lauterwood platforms you must acknowledge and understand that the information(s) you post are available for public viewing. We recommend exercising caution when posting.

Any links to other sites shared on our social media platforms are provided as a guide, resource or reference only. Sharing this or any information does not mean Lauterwood is providing an endorsement. Lauterwood accepts no responsibility for the content or links provided on external websites.

Lauterwood makes no claims or promises about the accuracy, completeness, or competence of the content provided or shared on social media platforms and disclaims any liability for errors and omissions. No warranty of any kind implied, expressed, or otherwise, including, but not limited to, the warranties of non-infringement of third party rights is given in respect to the content shared or published on social media platforms.

IMAGES

All photography on this website is the sole property of Lauterwood. These pictures and images cannot be used or copied for any purpose without prior written agreement.

PERSONAL INFORMATION

Your personal information is saved in our customer management system. Lauterwood may use your personal information for internal marketing purposes and for sending you email newsletters. We will never sell your personal data to any third party.